Privacy Policy
This Privacy Policy describes how FoodSetu ("we", "us", or "our") collects, uses, and shares information about you when you use our platform and services.
1. Information We Collect
Account information: When you create a store on FoodSetu, we collect your name, email address, phone number, and business details.
Order information: We collect information about orders placed through storefronts hosted on FoodSetu, including customer name, delivery address, phone number, and order contents.
Usage data: We collect standard server logs and usage analytics to operate and improve the platform.
2. How We Use Your Information
We use the information we collect to operate and maintain the FoodSetu platform; process and fulfill orders placed through your storefront; send you transactional and operational notifications; and improve the platform's features and performance.
We do not sell your personal information to third parties.
3. Data Shared with Store Owners
If you place an order through a storefront hosted on FoodSetu, your name, phone number, delivery address, and order information are shared with the store operator. Each store operator has their own privacy practices for how they handle that information.
4. Data Retention
We retain account and order data for as long as your account is active, or as needed to comply with legal obligations. You may request deletion of your account and associated data by contacting us at hello@foodsetu.shop.
5. Security
We use industry-standard measures to protect your data, including encrypted data transmission (HTTPS), secure credential storage, and tenant-scoped data isolation.
6. Cookies
FoodSetu uses cookies and similar technologies for authentication (session tokens), preference storage, and basic analytics. By using the platform you consent to our use of cookies as described here.
7. Contact
For privacy-related questions, contact us at hello@foodsetu.shop.